Apparently, the FAA, which is charged with regulating the airlines, will stop calling the airlines its 'customers.' According to AP, "During the Bush administration, the FAA adopted a business model for evaluating its performance and began calling airlines, aircraft manufacturers and others that it regulates "customers." The new term is "stakeholder."..."
It is no surprise that the country is mired in an economic meltdown- the ethics of leaders, both in the private and in the public sector, have fallen to the bottom of the barrel.
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