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Thursday, August 30, 2012

Rounding Error, Chipotle trouble

Chipotle says keep the change after practice of rounding bills up, down comes to light - Bottom Line: "As of August 1, Arnold said those restaurants only will round down in customers' favor, and a notification has been added to the bottom of each receipt. Arnold said Chipotle didn't profit when the rounding went both ways. "We never benefitted in any way other than making lines move faster," he said.
"I think if they were rounding up ... and weren’t disclosing it, it might be actionable by a state attorney general under unfair and deceptive practices laws," Ed Mierzwinski,  consumer program director with Public Interest Research Group said via email. "

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