24/7 Customer to hire 5000 social, interactive media advisors - The Economic Times: "US-headquarterd 24/7 Customer, a managed services provider of online predictive customer experience solutions, today announced plans to recruit over 5,000 social and interactive media (SIM) advisors in India.
SIM advisors contribute an important element of the predictive experience (Px) solutions offered by 24/7 Customer, the company said in a statement. SIM is the customer service careers involving technology-led interactions to resolve end-user issues on client websites.
Px Solutions focus on containing end-users on websites by predicting their problems and resolving them in real time through seamless self-service and human assisted interactions, thus resulting in the highest satisfaction across channels for consumers, it said. "
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Tuesday, September 13, 2011
24/7 Customer to hire 5000 social, interactive media advisors - The Economic Times
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